Tend Flatiron

Tend Dentists are all very nice and attentive to your needs and if you have dentists phobia as myself they will take their time,.make you comfortable and make sure that your dentist visit goes well.Their customer service itop notch at the exception of one instance when making an appointment the receptionist was borderline rude which this happened in one instance which i have notified Tend about that specific incident. Their office is tastefully design with the latest technology..My last visit with their endodontist in their 21st office went so well that it relieved some of my anxiety for future dentist visits.😊

I used to dread dental visits until I discovered Tend, and my experience at the Flatiron location was nothing short of exceptional. Dr. Ayon and Mariely have transformed my perspective on dental care. Their commitment to ensuring comfort and closely addressing individual needs sets Tend apart. A dental visit that's not just about maintaining oral health but also about personalized care. Grateful to have found a dental team that makes the experience truly positive. 💚

I have been going to Tend Upper East Side since 2021every 6 months for cleanings and check-ups. The scheduling, the visits, the service all could not be much better. One time the name in the room wasn't mine, but petty things like that don't matter to me, as long as it isn't all the time...and it was only once. Two and a half weeks ago, however, I had an emergency and needed a cracked molar and impacted wisdom tooth extracted. It was not an easy process because we didn't know if it was root canal worthy or needed extracting, at first. They took care of the pain first, scheduled the various visits for me, and found me the quickest appointments possible. They were explicit about everything I would be responsible for financially.Today, I had to have another cracked molar extracted. Yesterday, Sunday, I was able to schedule an emergency appointment on my own online (so fetch) for today, Monday. They confirmed that I needed an extraction. Although the same surgeon who removed the other teeth at the Upper East Side location was not available for several days, whom I could have waited for, they were able to locate another surgeon who happened to have an open slot at the Flatiron location on the same day and I was able to get the tooth removed quickly. Both surgeons were very nice, highly qualified, and easy on the eyes.After the extraction today, my local pharmacy told me, after waiting over a half hour, that they didn't have, nor would they be getting Hydrocodone, the pain medication that I was prescribed. Although getting through directly to the Tend location where the extraction was done was not possible, the representatives who took my calls and read my email (I did the most for those meds), all responded quickly. The receptionist at the Flat Iron location, Mariely (sp?) was the best. She called to make sure I received my medication and when she learned I had not, even though it wasn't their fault, she was very apologetic and promised to rectify everything, which she did.I am sure there is a trade-off to having a familiar, solitary dentist in a solitary location, but today, and over the past three weeks, I have been feeling especially lucky to use Tend for my dental services. No lie!Now, to see how they handle these implants!