Tend Flatiron

Tend Dentists are all very nice and attentive to your needs and if you have dentists phobia as myself they will take their time,.make you comfortable and make sure that your dentist visit goes well.Their customer service itop notch at the exception of one instance when making an appointment the receptionist was borderline rude which this happened in one instance which i have notified Tend about that specific incident. Their office is tastefully design with the latest technology..My last visit with their endodontist in their 21st office went so well that it relieved some of my anxiety for future dentist visits.😊

I used to dread dental visits until I discovered Tend, and my experience at the Flatiron location was nothing short of exceptional. Dr. Ayon and Mariely have transformed my perspective on dental care. Their commitment to ensuring comfort and closely addressing individual needs sets Tend apart. A dental visit that's not just about maintaining oral health but also about personalized care. Grateful to have found a dental team that makes the experience truly positive. 💚

I have been going to Tend Upper East Side since 2021every 6 months for cleanings and check-ups. The scheduling, the visits, the service all could not be much better. One time the name in the room wasn't mine, but petty things like that don't matter to me, as long as it isn't all the time...and it was only once. Two and a half weeks ago, however, I had an emergency and needed a cracked molar and impacted wisdom tooth extracted. It was not an easy process because we didn't know if it was root canal worthy or needed extracting, at first. They took care of the pain first, scheduled the various visits for me, and found me the quickest appointments possible. They were explicit about everything I would be responsible for financially.Today, I had to have another cracked molar extracted. Yesterday, Sunday, I was able to schedule an emergency appointment on my own online (so fetch) for today, Monday. They confirmed that I needed an extraction. Although the same surgeon who removed the other teeth at the Upper East Side location was not available for several days, whom I could have waited for, they were able to locate another surgeon who happened to have an open slot at the Flatiron location on the same day and I was able to get the tooth removed quickly. Both surgeons were very nice, highly qualified, and easy on the eyes.After the extraction today, my local pharmacy told me, after waiting over a half hour, that they didn't have, nor would they be getting Hydrocodone, the pain medication that I was prescribed. Although getting through directly to the Tend location where the extraction was done was not possible, the representatives who took my calls and read my email (I did the most for those meds), all responded quickly. The receptionist at the Flat Iron location, Mariely (sp?) was the best. She called to make sure I received my medication and when she learned I had not, even though it wasn't their fault, she was very apologetic and promised to rectify everything, which she did.I am sure there is a trade-off to having a familiar, solitary dentist in a solitary location, but today, and over the past three weeks, I have been feeling especially lucky to use Tend for my dental services. No lie!Now, to see how they handle these implants!

My experience was wonderful. Staff and dentists are all warm, caring, and nonjudgmental. I had questions regarding billing, but they addressed it professionally and quickly, which made me feel like they genuinely care about their patients. (Their customer care along with their dentists and oral surgeons are all so professional, caring and attentive!) I need a lot of work done, and I will definitely be turning to them for extensive dental work and regular cleanings in the future. Thank you, Tend! I’m very grateful.

I went to the Tend office at Flatiron, and thought I came in with a lot of fear, questions and anxiety, the people there took great care of me. Dr. Won was the lady who took care of my treatment today. She explained everything in great detail and made sure that there was no grey area in my understanding of the process. She made sure I was comfortable during the treatment before proceeding, and filled me in as to what she was doing along the way. Now, I’ve finished my treatment and am waiting on my crown fitting now. Thank you!

I chose Tend to do lingual braces (braces behind the teeth). I'm very happy with my experience and recommend others to try it out.The price was similar/lower than braces in front of the teeth and invisalign. The other at-home aligners (lower priced) did not align my teeth in the way I wanted.At each appointment, the dentist was on time and the facilities were clean. When I have questions, the dentist listens and gives clear answers. At each appointment, I see my teeth getting straighter and get a new wire is installed. Some brackets randomly brake off while the wire is being changed, but the team is quick to correct it.

I love Tend, I got the Breezy Braces from them and I love it. Dr. Reem is the best Orthodontist! She’s super professional and very attentive to detail. I’ve been to 3 Tend locations in nyc and I’ve always felt welcomed in all of them. They have an amazing staff and great vibes. I recommend them to anyone interested in any orthodontic practice you won’t regret it.

The entire process has been smooth. Easy and painless installation of the breezy braces. The place (Flatiron location) is nice and clean. The people are nice, very welcoming and professional. I like that you’re able to watch a show/movie during the process. Lastly, you are seen at your scheduled time, wait time 5 mins max. Wish I would have found this place sooner.

I’m a weirdo and love to go to the dentist normally. Tend just has more (awesome) bells and whistles.I love that they give you sunglasses so you don’t have to stare into the really bright lights during your cleaning, and being able to watch Netflix during is always a nice distraction.Jade, my hygienist, was super gentle and great at explaining everything she was doing, as she was doing it. I felt taken care of and not rushed, even though I was late for my appointment (sorry :( )The facility is beautiful and I’m already looking forward to my next cleaning!

No wait. Even though I know what is going to happen at a teeth cleaning, I was much more relaxed about the whole procedure given the room’s environment, the hygienist’s ability to new things relaxed and the dentist’s bedside manner. I was informed I’ll need a larger procedure in an upcoming visit and was given upfront pricing before making my appointment. Loved that! Looking forward to my next dental visit!