Tend Grand Central

This place is awful. Beware! Dr. G will come in the first 15 mins and scrape at your teeth and tell you they are all decayed. I told her to get my hands out of my mouth. This place is looking to make money so they will scare people into thinking they need tons of work done with fillings. How do you think they pay for the TVs and all the “perks”. I left before they even did my cleaning because I don’t ever want a dentist that is a used car salesman. Absolutely disgusted! They should be ashamed!

I only scheduled a $120 teeth cleaning but was charged for x-rays and other costs related to being a new patient which were not explained up front totaling $425! While these costs were covered by my insurance, I have a $1,000 annual cap which is now significantly reduced so that I will incur around $3,000 out of pocket costs if I have all of the recommended preventative care done with Tend. The staff were all polite and professional otherwise and my cleaning was painless yet thorough.

Jose did my cleaning today and it was absolutely amazing. He was so personable and so knowledgeable. He stopped every step of the way to explain what he was doing, why certain things were uncomfy and how to prevent them. I have been going to the dentist for 20 years and I have never encountered someone who made me feel so comfortable, safe and helped me understand how teeth and our habits worked hand in hand. So sad I’m moving if not Jose would be doing my cleanings forever !! Kudos for the Amazing work!