Tend Grand Central

I love Tend!! The GC location is wonderful! It's pretty, clean, the staff is friendly, and you're seen at your appointment time. I love that I get to wear sunglasses and watch TV while my teeth are being worked on. The dentists and hygienists also walk me through the entire session and check in on me the whole time to make sure I'm doing alright.

Jose did my cleaning today and it was absolutely amazing. He was so personable and so knowledgeable. He stopped every step of the way to explain what he was doing, why certain things were uncomfy and how to prevent them. I have been going to the dentist for 20 years and I have never encountered someone who made me feel so comfortable, safe and helped me understand how teeth and our habits worked hand in hand. So sad I’m moving if not Jose would be doing my cleanings forever !! Kudos for the Amazing work!

Dr. Horowitz is so wonderful. She’s kind and compassionate whilst being professional and delivers high quality care. I’m undergoing extensive treatment, which is daunting in itself, but Dr. Horowitz and the whole Tend team make me feel safe and comfortable at every treatment appointment. I’m beyond grateful for her professionalism and warmth.

Can’t say enough positive things. Appointments were readily available to see me for an emergency visit, checkin was seamless and the host was super nice. In the treatment room the team showed excellent care and compassion and stayed a little longer to help me knowing my schedule was tight and I was leaving NY for two weeks. Can’t imagine this is regular service but super appreciated. Love the service and access to the care, the team were professional and super kind, and the facility (I’ve visited several locations) is/are super impressive. Not the old school dentist. This is the evolution of care. Great job Tend!

After suffering agonising pain on a tooth overnight while visiting New York, I was able to get a 7am emergency appointment within hours of my symptoms. As I was flying home the same day, the team were prioritising reducing my pain & getting me home safe. A very friendly, efficient & reasonably priced service. Thank you Dr Horowitz from your big Irish pal, home safe now and in far less discomfort.

Seeing as how this was my first time, I would give it a 5-star rating. My appointment was at 7AM so there was very minimal wait time as I got there 10 mins in advance. The female identifying individual at the front desk was very friendly and supported me with the check in process prior to my appointment. I was paired with Mary who was able to walk me thru the cleaning process and helped to put me at ease. She was both efficient and very thorough as she walked me thru my treatment options. The office space was clean and I can see myself going back as I continue on working on my healthy teeth journey.

This was my third visit and I highly recommend this dentist office! I went in for a cleaning and as always so far, it’s been pleasant. Super quick check in and once called in, the dentists who clean your teeth are very informative and talk you through their whole process while doing the procedure. They were very delicate but also make sure that they’re still cleaning your teeth well. I did one filling in the past and it was also a great experience with no pain and an even grind :) thank you everyone!

I love tend. I was able to get a quick emergency appointment, they accept my insurance, there was absolutely no wait time, they gave me a cute boxed water, they were very clear about pricing before the procedure, and the visit was quick, painless, and easy. The staff were all so friendly and helpful! I recommend tend to everyone I know, I hope they open even more locations. Would love one in Astoria and in midtown.

I took my mother to this medical practice today, which was a refreshing change from our previous experiences. My mother, who doesn't speak English, often found it challenging to communicate at other clinics. However, this practice stood out by offering interpreter services, a feature we hadn't encountered elsewhere. This was a significant positive aspect for us. Additionally, I want to extend special thanks to the store manager, Leslie, and our hygienist Edith for her exceptional assistance throughout our visit.

Zou was absolutely amazing and lovely during my visit, giving me great advice on how to floss and reduce any inflammation in my gums (she even showed me while I held a mirror on how to floss). She made sure that I was comfortable, and if I was waiting for someone, she would check in on me even when she was attending to another patient.I've noticed that Tend are cutting back on using the televisions, etc which is a bit of a shame as that was one of their selling points.