Oral Facial Reconstruction and Implant Center - Pembroke Pines

Unprofessional staff. If I could give 0 stars I would. The doctor himself is super sweet. Super nice. However the staff is what makes up the doctors office. After waiting over 2 hours on hold to schedule my extraction AFTER they already called me telling me they had availability, they tell me I can no longer schedule the appointment. Every time ICome here it’s an issue or an inconvenience. 0/10 shut this place down

Terrible experience & unprofessional doctor.Dr Cardenas treated me like if I was a dollar sign. Unprofessional staff. Do not go to this doctor they do not care about the patients. Dr Cardenas was more worried of how I was going to pay for the procedure then about my healthI will be reporting this to the state of florida and the better business bureau.***DO NOT GO TO THIS DOCTOR***

Wasted my time, unprofessional administration. They're quick to get your insurance info, but refuse to mention the requirements. I was referred by my local dentist for an extraction. After being on hold for 10 minutes to get an appointment for a consultation, the receptionist asked me to upload the referral, insurance info, and fill out several forms online before the visit. I show up 15 mins before the appointment to find out that I need to provide them with x-rays. Unfortunately, my local dentist was already closed and I could not reach them. You would think that a clinic that's about to charge my insurance thousands of dollars would make an effort to make the process as smooth as possible by acquiring such files before the appointment. At the very least inform me that I would need to do the transferring of x-rays myself before the appointment. Took time off of work to sit around in the waiting room.