Cool Smiles Orthodontics - Perris

Absolutely love coming here! The best orthodontist you can go to! They are so sweet and caring! The staff and the doctor are absolutely caring and amazing ! I swear I always look forward to every appointment when I come here! They always know how to take care of their patients ! They are also very patient and are willing to take you in whenever you have an emergency as well! I would definitely recommend this office if you are looking to fix your smile! You will see results immediately like how I did ! I saw changes within 3-6 months it was so crazy , can’t wait to continue coming here for more improvements of my smile! This office is definitely one of a kind as well as their team ! (:

Got brackets to better my smile but as the weeks passed my mouth was swelling up and waking up with blood all over my face. My body was rejecting them and went in when I couldn’t take the pain anymore. They had me drive around and asked to get some tests done which would take some days so I went to the ER and said it was gingivitis and that any professional should’ve spotted that right away. Anyhow the only thing they asked was a little more then $1000 to remove the brackets if not they couldn’t do much but take pics and hope it go away

I am very disappointed in this office. I took my son for a consultation in October and I was really looking forward for my son to start his treatment and was told they will have to send an authorization to my insurance and it was going to take over 6 wks for a response and when I called I was told to continue to wait and then when I called again they told me my insurance is not active and so I gave them my information and turns out that’s not what they had on file. I was told they would verify my insurance but they never called me back. I followed up 2 more times last week and was told my insurance was going to be verified and still nothing. At this point I will be searching for a different office because I feel as if I am begging this office to provide service to my son.