Overall rating
2.9
Based on 9 verified reviews
Angelina Butler
I would not recommend! Child gets blamed for teeth not moving. Braces on 5 years. Told tooth was coming down they would take care they got it. Nope! Blame you for not having eye tooth removed. They sent a false statement about when they spoke to parent. Which was made up. They only spoke to me twice in 5 years. Both times rudely! Our last visit was due to dentist upon cleaning that they left pieces on back molars upon removal of braces.Would not recommend!!!
Cynthia George
Very Professional...anytime a wire was poking out, or my child had broken a bracket bcuz of their own negligence, They fixed it immediately. Love the ladies at the front desk. Very professional, explain everything clearly and are always willing to go above and beyond. Thank you, We feel like Family and have been a part of it for over 5 years now!Love you guy's....highly recommend!
Sarah Ann Pratt
Dr O'Donnell saw my daughter for first time as a referral for an isolated semi serious issue. Dr. O'Donnell noted a secondary cosmetic issue as a level 3 highest priority for the insurance (state MA Health) and said insurance won't pay for the pressing concern unless we have all the work he listed done which included a year or longer for top braces. I clearly said I will pay out of pocket for the work for the referred issue she has (visiline, then possible few months lower braces) He rudely and abruptly ended his "sales pitch" and said he refuses to do the service unless I have all the work done, no explanation WHY...referred me to a younger orthodontist who might "have a trick I don't know about and am curious to see what he does" He did not explain all the options of treatment including visiline for the top which I would pay out of pocket for, so I had to inquire at the desk. He basically spent 20 minutes reciting his well practiced sales pitch while I had to pry to understand the procedures, then refused to give my daughter service and abruptly ended the consult. Very unprofessional, and uncaring for a health care professional, but very business calculated for sure. If you want a heartless doctor working for your children who has an arcade room in the office, this is your orthodontist. If you have State insurance, he certainly takes it for some procedures, but I'd try to find another doctor who takes your insurance first. Its definitely worth paying out of pocket for a more compassionate doctor.
Highlights
Highly recommended
94% of patients gave 5 stars
Patients often return
More patients return than other in the area
Excellent wait time
99% of patients waited under 30min
New patient appointments
Appointments available for new patients
Doctors

Dr. William C. O'Donnell
Orthodontics
Location
262 South St, Pittsfield, MA 01201Get directions
Working Hours
Monday
8AM - 4PM
Tuesday
8AM - 4:30PM
Wednesday
8AM - 4:30PM
Thursday
8AM - 4:30PM
Friday
Closed
Saturday
Closed
Sunday
Closed