MINT dentistry | Plano Coit

I found this location through my insurance website and I was concerned right after my first visit for a simple dental cleaning.- I asked and insisted multiple times to be seen by a specific doctor, but they assigned me a random doctor anyway. With multiple branches and many doctors it seems they prioritize filling their schedule over patient preferences.- My insurance covers two cleanings per year. As a new patient, they performed an xray without informing me that I would be responsible for the cost. I discovered the out of pocket expense only after they filed their claim and my insurance did not cover it.- When I questioned why I wasn't asked to provide my most recent xray from my previous dentist, they simply told me they don't accept external xrays.- During my first visit they discussed a treatment plan with me. I reached out to my insurance and they advised me to request the dentist's office send the document for review. Once again they informed me they don't do that.- The cleaning felt rushed and they neglected some areas. Despite having an 8 am appointment I felt they were rushing to get me out as quickly as possible.Overall this was my first impression of them. I would definitely try to communicate these issues in person if I decide to return. The phone experience wasn't pleasant either, with frequent transfers between offices and they don't pay attention to what I say.

I have EXTREME dental anxiety … it’s not a joke. I cry and can hardly bring myself to have dental work done even when it’s sorely needed. I’ve almost let myself go septic from a dental infection twice (yes, I’m that bad) HOWEVER, I have found my forever dentist in Drs Patel and Avelos at Mint Dentisty Plano on Coit. If you are looking for gentle, friendly, fantastically thorough and completely wonderful dental care.. this is your place. Hop in the chair with no fear and they will do the rest. (You should probably continue to brush and floss on your own! But they’ve got you if you don’t remember and things so south!)Love love love my dentist Dr. Rhea Patel and you will too! Highly recommend… ⭐️⭐️⭐️⭐️⭐️ not enough stars in the universe for how great they are at Mint Plano from front door to the chair.

The absolute WORST place to get dental care! They tried to tell me I have cavities on every single one of my teeth. When I came back to get one filled, the little girl who did my numbing injecting did it INCORRECTLY! She kept sticking me with the needle and causing me to involuntarily ball my eyes out because the pain was so bad! When one of the nurses came to try to comfort me through it by tapping on my forehead, the girl administering the shot said “what are you doing” and the nice man who was helping, defended me. I have never been to a dentist this bad in my life.When I saw the actual dentist to fix my cavity she had a very condescending attitude & I know my cavity was filled incorrectly. I will need it to be done again unfortunately.I got my permanent retainer repaired here as well & they glued it back on crooked & my teeth have shifted after 5 years & thousands of dollars on braces!They are extremely unprofessional & DIRTY!There is powder from the teeth moulds everywhere on the counters and the floor, there is dirt and debris everywhere, nothing is clean & it looks like they haven’t sanitized anything in weeks!One of the actual dentists that saw me asked me very unprofessional questions about my lip filler.Durring one of my visits, I waited in the chair OVER AN HOUR to be seen while people kept walking by my room, I eventually had to get up and leave because I had work & I didn’t think a routine cleaning would take 2 hours after my appointment time to complete.I already had a fear of the dentist but this place traumatized me.DO NOT COME HERE!!