Overall rating
4.8
Based on 59 verified reviews
CliqueCat
I visited this office with only one concern, my front teeth. I'd had braces before but had some shifting. During my initial appointment, Dr. Lazzara looked over my teeth and pointed out a few other things that he was capable of fixing as well, and I agreed.By my last few appointments, my teeth were better but still not perfect. The things he told me that he would fix were still present, and when I pointed any of it out to say I wasn't satisfied with it, he would say "well that's not what you originally wanted fixed", or "well it looks/feels smooth from the front" [about a front tooth overlapping in the back].At my 3 month check-in appointment, no one bothered to ask if I was satisfied or if I had any concerns. I was only there for pictures.I don't appreciate paying for my aligners with the idea that I would have multiple things fixed, and then being brushed off when I expressed my concerns.
Debra Grodensky
This was an amazing first day appointment for getting braces! Everyone made my daughter and I feel like we were family. The staff attends to every need and aim to fulfill every desire. Dr. Lazzara is approachable, friendly informative and gentle. We even left with a special tool to help with a unique problem my daughter has chronically. This remedy helped instantly in office, so they sent us home with it. I can’t speak highly enough about our entire experience. And my daughter actually LOVES her new braces!
Jeff Rossmann
Go to a smaller Ortho office. You’ll get more personal service and their follow up fees will be more reasonable. Not to mention they won’t put inexperienced people in your mouth to keep the money raining down from the sky coming.Quick math: ~$6,000 a service and he spends maybe 5 hours with you over the course of treatment. He probably pays his people a good $25 an hour, they MIGHT give you 10 hours. He’s making a cool 5 grand off every person coming through the door, and they come through non stop.Go to a small office. Less employee turnover = more attention to your mouth. Don’t end up with perma loose teeth.
Highlights
Highly recommended
94% of patients gave 5 stars
Patients often return
More patients return than other in the area
Excellent wait time
99% of patients waited under 30min
New patient appointments
Appointments available for new patients
Doctors

Dr. Lazzara
Orthodontics
Location
925 E Henrietta Rd, Rochester, NY 14623Get directions
Working Hours
Monday
8AM - 5PM
Tuesday
8AM - 5PM
Wednesday
8AM - 5PM
Thursday
8AM - 5PM
Friday
8AM - 1PM
Saturday
Closed
Sunday
Closed