WOW! Smiles - Santa Rosa

WOW, the client service at WOW smiles is beyond amazing! From the front office, to the techs and the Doc! Every appointment went as scheduled, we were communicated with in advance if we needed to reschedule and my son now has a bright beautiful smile. Thank you soo much WOW smiles, we will definitely be returning when my daughter needs braces and we will tell everyone we know about the wonderful experience we had with your offices. Thank you WOW Team!

Terrible service the girls at the front desk always with bad attitude and talking about you with each other. On top of that i am supposed to have my braces off soon and I keep having gaps opening and my left side looks higher than my left I’ve gone multiple times and every time they repeat that everything looks good and adjustments after adjustments. Treatment is expensive so we should be treated with respect and we should be getting what we pay for. I regret coming here.

The bite blocks keep breaking off in my mouth and bring my bite together and my teeth are pushing eachother.. 3 x I have had it replace within 2 weeks.i do not have the time having 3 kids to constantly go back getting fixed... i need a better solution for keeping my bite open please......UPDATE they called me instantly after mentioning my concerns to help find best solution for me and will be heading there tomorrow to get help..i appreciate their proactiveness and care for their clients.. they deserve 5 stars for their upmost effort .