St. Louis South Oral Surgery

After several days of intense debilitating tooth pain (wisdom tooth). I decided it was time to have it removed. The team was able to quickly get me in and isolated the issue. The extraction took less than a minute and was painless. (The local tickles a little.) The Doctor, was quick and efficient. In and out if you would. The nurse took her time with me after the extraction making sure I was good to leave. Every member of staff was amazing and I can not say enough good things about this office. Each member did their job and took the time to explain what they were doing if asked. What a wonderful experience. Thank you all so very much.

After losing a large filling, my dentist recommended having the remaining part of the tooth removed. He suggested 3 oral surgeons and I chose St. Louis South Oral Surgery. They were able to get me in right away. Everyone was very professional and listened to all my concerns. Dr. Gray was very thorough and explained everything he was going to do. I'm a big sissy but they calmed my nerves! I highly recommend this office.

The Dr my son saw was very unprofessional during his visit.My son saw Dr. Grey, normally Dr. Grey is friendly and communicates well that's why I was utterly surprise and disappointed by our experience at this visit on 4/4/2024. My son had received oral surgery to remove his wisdom teeth on 08/31/2023. I advised the office a month post op that my son was in extreme pain still and could not open his mouth and couldn't allow his dentists to perform a filling cause it hurt so badly. We were told "there may still be inflammation, just try not to stretch it too much and make sure he's still irrigating the areas". About 4 months post op I called in again to let them know that my son was in so much pain he was crying and asked what to do. We were told "there may still be a hole from the surgery spot, make sure that he is still irrigating it." So, now (April 3, 2024) I called in to make an appointment because my son said his mouth was feeling like he had just got the surgery in that same 1 spot still. I made the appointment which was April 4, 2024. When we went to the office we had our certified service dog with us. You could hear the nurse outside our door tell Dr. Grey that he needs to be careful because there's a service Animal behind the door. Instead he shoved open the door and almost hit our service animal. He started yelling that he doesn't allow dogs in his office and he needed to go. We let him know the dog was a service animal. He then asked "is he even a service animal cause I don't usually allow dogs in my office". We replied with "yes, as stated sir, he is a service animal". When it came to check on my son's mouth he was very rough even after my son told him that it hurt to even graze. The Dr. Invalidated my son by stating "it's been a year post op, we wouldn't be doing any cutting or surgeries and usually there's nothing wrong". We advised him of the time line and that its been 6 months. He reitterated its been a year. He went to look in my sons mouth with the mirror and shoved it against the gums which had an abcess we did not know about. He stated he was not going to be cutting but just needed to look at it, then proceeded to shove his fingers at it then grab a suction and jabbed it into my sons abcess. He then took a scalpel (without numbing my child and just saying he was not doing any cutting) and proceeded to cut into the abcess. He did this a few times and for a while. My son was in obvious pain and was wiggling trying to keep his composure. The nursed asked my son if he was in pain and he told her continiously "yes" and even said "ow" a few times. Dr. Grey then said "were going to go ahead and numb you". He grabbed a syringe and jabbed it into my sons abcess and did NOT numb the area but instead started pulling fluid out the abcess from the syringe. There was green pus/liquid, yellow liquid, and blood that came out. After that there was a big hole in my childs mouth. All he did was give him and oral mouth was to use in office 1 time and was done. He ignored anyone talking and claimed my son didn't need antibiotics nor anything cause the hole and abcess would be fine. Dr. Grey's mannerisms were very unprofessional and borderline patient abuse!