Practice was never the same after Dr. Moore left. Hygienist is awesome. However, office staff is very unprofessional, difficult and unkind. I had recently switched onto Medicare WITH dental coverage. Yet 3 individuals at the office insisted I had no coverage even though it was right on my card! After a lot of back and forth, I gave them the name of exactly who to call and was told they would contact my insurance first thing in the morning. This was weeks ago and NO call back! They did not follow thru and I have since found a new caring dentist who immediately knew I HAD dental coverage! Something else to note is they tried to bill my past insurance after a cleaning appt for "oral hygiene instructions" which was denied. Be careful of your charges!

I called regarding a new bridge I needed on my lower teeth. Tampa Smiles was able to get me in within a couple of hours and I was out in 2 hrs!! Of course, there was a lot of decay under the bridge which also had to be removed before anything else could be done. Dr Vidales was terrific. He explains everything he was doing so I felt comfortable and secure in his treatment.

Before I even got to my 1st appointment, I had something come up with work and I had to reschedule. They were very accommodating and understanding and gave me a one time excuse for the last minute rescheduling fee. When I entered the front area was very clean. The Staff that I interacted with were all very knowledgeable and friendly. The doctor is also very knowledgeable and all of the staff come by, including the doctor, continuously to double check to make sure that you don't have additional questions. There are also Spanish-speaking staff, so this is very very helpful for those who need Spanish-speaking professionals. I would highly recommend! Also, they told me the time it would take for everything I wanted and it literally took like 5 minutes less than the time. They are very conscious and aware of making things convenient.