We’ve had a great experience over the last year with Dr. Shao and all the great folks at Showtime Orthodontics!Everyone is friendly and professional. Scheduling appointments is super easy, and the kids enjoy all the fun details in the office.I’ve also seen Showtime give back to the community which is always nice to see in a small business.Keep up the great work, Showtime!

I absolutely wanted to leave such a great review, but after the emotional rollercoaster of how this treatment went I just can not give my full support on how my situation was handled. My guess is Dr. Shao was just ready to take them off.The process of which Dr. Shao used to close my gaps from having to have baby teeth removed resulted in a very inverted bite. So, much so that I could not chew or speak correctly. I was not given the information to be prepared for this. I just remember the comment after I brought it to his attention the second time "well, we knew that was going to happen". I did not. I had no idea my top and bottom teeth were going to slant inward because the way he had to "use leverage" to pull the back teeth on bottom forward due to "how tough it is to get those teeth to move". What else do you have to be but understanding at that point? Okay... this has to happen, but this caused not only a very unpleasant experience for almost half of my treatment time, chipped both tips of my top canine teeth, but it caused me to have what you what you would call "smokers lips". As you can imagine for someone who doesn't smoke and who had appreciated the way my lip line was before... this was incredibly gut wrenching to lose the fullness provided by my teeth alignement/bite. Even more so when this wasnt an issue before. Well, what are you going to do? Trust the process right? Sure. Now we are at the end of the treatment, and I have expressed the entire time how my teeth used to flare out more, and I was not comfortable with how slanted inward they were... I was advised they are "upright" and that everything else is preference. I explained my concerns about how I have lost the profile in my face, and I really would like more flare to bring this back... at the point he said they were good to come off, I requested we leave them on longer to achieve the look I preferred. At the end of this point I was told there was nothing else we could do - they were upright, and they weren't going to flare anymore. We took them off 11/02, and I immediately realized in the office how this was a mistake seeing them off... I did not say anything because I was afraid it was just in my head (after all I have expressed my concerns and I have been advised by the professional who does this everyday)..I called my general dentist the next day so he could help advise me. He saw me within a week and stated he did see room for improvement, and there were options he could help with. It would involve flare the teeth and Veneers or bonding to fill in and square out teeth in front. So, here we DO have an option to flare, out and achieve the fullness....I even went to another orthodontist for a second opinion who provided resolution...Dr. Shao now wants another $2,000.00 to retreat after I already paid $6,400.00 for treatment that I was told was completed and there was nothing else he could do... I was told that this is at a reduced cost because I am "single mom" and financially this was supposed to help... I appreciate the thought, but this isn't a charity case situation... this is business. This is a service that I paid for... I was not a complicated patient, I arrived on time for my appointments, I never missed a payment, I did not have brackets or wires breaking and needing to come in for undue costly maintenance.*** Most of all… this wasn’t an issue until I was instructed to wear bands in a way that pulled my upper teeth inward unnaturally. *** I feel it is incredibly unfair when I absolutely expressed my concerns before they came off. There was no way of know how valid those concerns were until they came off. I have had EVERYONE tell me my teeth "slant in" and it IS noticeable. I have cried so much, because I was so patient and accepting of what I was being advised by the professional. I should have spoke up more and trusted less instead of being so passive and polite. For the first time in my life I actually hate smiling… and that’s an awful feeling.

This is the best orthodontist and staff ever! They are thorough, answer all your questions, professional, friendly and fun! I highly recommend you take your family here. My kid has beautiful straight teeth thanks to Dr. Shao and his team of superhero assistants! Fun plus is while you wait you can hit up the mini-arcade he has in his lobby and during braces removal parents get to sit on a massage chair! Getting braces has never been so fun!

Choosing Dr. Shao as my orthodontist has been hands down the best investment I have made for myself. After 18 months, I can honestly say I love my smile. I had been wanting braces for as long as I can remember. Dr. Shao's transparency and professionalism convinced me from the get-go. He explains everything in detail and the whole office is run very efficiently. Amelia at the front desk and the whole staff is always incredibly welcoming and friendly. By far the best place to get the smile of your dreams!

Showtime is a top notch orthodontist. They are flexible with hours and are available on some weekends to fit your schedule. I never have to wait for my appointment and Dr. Shao is always prompt to see patients. I completed my treatment and could not be happier. I plan to bring my kids here when it is time for them to get braces. Give them an opportunity!

Dr. Shao and his team are the best! They have been simply awesome since the day we stepped foot in the clinic. The staff is always warm and welcoming and always ready for a friendly chat. Dr. Shao is a genius at what he does, creating wonderful smiles as he breezes through from one patient to another,always ready to answer questions and concerns, always professional yet always fun and upbeat. What a wonderful experience has this been! Thank you Dr. Shao and all the wonderful staff! We sure will miss you all!

Perfectly run place. Brought my three daughters here and their teeth are beautiful. Dr. Shao is exceptionally polite, friendly and diligent. His staff are equally attentive and friendly. Best run office I have been to in 45 years… by far. Thank Dr. Shao, Mario and the entire team for being so kind and good to my family. To others, GO HERE without question.The Lutz Family.

We can not thank y’all enough Dr. Shao, Mrs. Amelia, Mr. Mario and all the Staff at Showtime Orthodontist Art for the help, kindness, confidence and professionalism which you care for your patients, is a great and friendly environment and our daughter Adrianna and us we are so thankful for the results of her treatment. She has a straight upper teeth’s and a confident smile! The treatment was less than 18 months! Thank GOD for Y’all, May GOD Bless Y’all.Highly recommend it.🌟🌟🌟🌟🌟Thank You Dr. Jeff Shao!

Came in and told them what I wanted to change,They recommended braces and a pallet expander.they explained everything so well, and it really helped me understand what we were doing.I trusted them with everything and I’ve had Mario for over a year, and he’s so sweet, caring, and smart.He’s so gentle when working on my teeth,And explained everything really goodThe front staff is very sweet as well! They all know me when I walk in, and very understanding if you’re going to be late or need to reschedule!It’s a sad time because I have 2 more visits left and I won’t see them again:(If anyone wants braces I will say come here!! You won’t be upset about it

We are extremely satisfied with the orthodontic treatment that my son received. His bite has improved significantly and we couldn't be happier with the results. Dr. Shao and the entire staff were friendly, professional, and provided great attention throughout the treatment process. We also appreciated the flexibility in scheduling appointments, as they offered convenient hours that worked well for our family.