A really great experience - beautiful, clean office and incredibly nice staff. They make you feel beyond comfortable. They provide all information and perform with such ease that it's all over before you realize. No surprise costs either as they walk you through the numbers before proceeding with any procedure. I'd recommend this place with zero hesitation!

First of all I wanted to say thank you to all of the people that attended me and helped me with my surgery. The workers/nurses here are absolutely amazing and so kind. I also loved the fact that the doctor explained every step of the procedure. This place was a 5/5 experience and, it was perfect and I would totally recommend it to someone else.

I honestly was planning to give 3 stars. Not because of the service I got while in the physical office, but because of the phone call I had with the after hours lady on 3/5/24 around 5:30 maybe 6:00pm. I called them after hours because we were waiting for the pain medication and antibiotics but the pharmacy said they didn't get it. That's fine because miscommunication happens, that's nobody's fault. However, I called the line and it directed me to the after hours line because again the clinic was closed. I'm in the car, can barely move my jaw to talk from the gauze and discomfort, with the person who picked me up. We tell them hey we're trying to get the medication but we're having a hard time they said they don't have it. The after hours lady goes "did you give the phone number of the pharmacy to the front desk"? I can barely muster " No, they didn't ask for that, at the front desk when they asked about my pharmacy- I named "CVS" and specified the street address because there's two in my town ". She hastily rebuttals in a~ frankly~ non-hospitable tone " Well why wouldn't you give them the phone number?" Needless to say, I was taken aback and again my mouth was out of commission, I could barely speak with the gauze, just uncomfortable feeling pain, my whole jaw area swollen. Not only did I get an attitude, I got no resolve. I had to search up the cvs and give her the phone number now, and address again, she took it. Didn't say okay I'll reach out or you can go at x time or give me any type of communication. She said okay, and that was it. Call ended. I went home with NO pain medication, NO antibiotics, NO explanation after 4 wisdom teeth got extracted. It was terrible.The reason I gave the full 5 back was because once I woke up today and just before i was going to write the review, “Liz” called me with a follow up today asking how I was doing. I told her how I never got any medication and explained to her what happened. I can tell she herself was taken aback with the service I got. She clarified all my questions, re-educated me on post op care, rectified the pharmacy mix up, told me to call if I have trouble getting it again today, and said she’ll talk to the manager about that lady. I’m thankful she fixed it and honestly her energy matched the energy of the other kind people in the office when I went yesterday in union city. I know there’s two locations, I'm speculating that the lady might be hired at the Elizabeth location? Or who knows, it could have been one of the people from there who had a different attitude since their boss wasn't around, i don't know, I'd be surprised if it was though because I was treated well in the office.Unfortunately that situation overshadowed all the good experiences I had in the office but I'm sure they’ll rectify it and you won’t have that experience if for some reason you have to call after hours. Therefore, I still recommend the physical office. Scheduling the appointment was easy, they got me the same day and were able to remove what was causing me soooo much pain. I wish I got more names but EVERYONE was kind, helpful, and patient. The lady who handles the financial/insurance was SO patient. I was really concerned about the copay. I was trying to go against the recommended route for my teeth because I was trying to keep some of my money for future bills. She was really trying to work with me and find resolve. The other lady who was in the room also helped the original lady further explain the cost breakdown. I was able to get the procedure in a way that’s best for my teeth and wallet. Shame I didn't ask their names. But thank you :)