A really great experience - beautiful, clean office and incredibly nice staff. They make you feel beyond comfortable. They provide all information and perform with such ease that it's all over before you realize. No surprise costs either as they walk you through the numbers before proceeding with any procedure. I'd recommend this place with zero hesitation!

First of all I wanted to say thank you to all of the people that attended me and helped me with my surgery. The workers/nurses here are absolutely amazing and so kind. I also loved the fact that the doctor explained every step of the procedure. This place was a 5/5 experience and, it was perfect and I would totally recommend it to someone else.

I was recommended this place after my previous surgeon left me halfway through the implant process and moved to Chicago. At a first glance, the staff seemed really nice and the doctors were very nice and patient with me. They did X-Rays, checked my bone density and confirmed that they would be able to handle my case. Since the substrate used on me hasn’t been used by this office, I was told Dr. Kaye would research my implants and would give me a call back to continue the process, no problem.That first appointment was back in September. I was told to email them at “info@unioncityoralsurgerygroup” paperwork that showed the size, material, and brand of the implants. I send that email over to their front desk staff (October 5th) . I called them again immediately after and they reassured me that Dr. Kaye was going to call me back with an update.Since then, I’ve called once and/or twice a week asking for an update which extended into late December (I have phone records that include date and times if they want to see it for themselves). It got to the point where I started calling the Elizabeth office asking for an update because it seemed as if I was being ignored by staff and doctors and I just wanted the answer as to if it could be done or not. They would give the same answer “he can’t get to you right now, he’ll call you back today” “he will call you when he has an update” “he’s with a patient right now”.Now, I understand if it could no longer be done as I’ve already been rejected by 7 other oral surgeons due to the fact that they do not want to “touch other people’s work” and “liability” reasons, but it’s just unprofessional and really disappointing to lead me on with false hope making me think I have a chance of feeling confident in myself and being able to smile again, just to be ignored and having my phone number blocked. (Eventually the line started going straight to voicemail - This started within the 2nd week of January) If I had to start the implant process over again - so be it! It’s a loss i have to deal with myself and it was a lesson to not trust your local dentist. But if I were to restart the implant process, I would have loved to choose this office if they had the decency to be transparent on the issue and would actually communicate with me.I was hit by a drunk driver when I was 13 years old (I have the police report, images of me in the hospital, news articles if you need proof) and I’ve struggled for 11 years trying to find someone who could start the implant process. So not only am I now out of time and $8,000, I feel like I’ve been pulling teeth just trying to get some sort of answer.All I asked for is transparency. Ever since that accident I’ve visited tons of oral surgeons and dentists with good and bad experiences so I was really disappointed when this office couldn’t even have the decency to provide me an answer. This could have been prevented months ago if Dr. Kaye and/or the office staff would have just been honest with me.

Yesterday I got all 4 of my wisdom teeth removed and had a great experience. I don’t remember many of the names of the assistants nor the doctor (it’s kinda tough when you’re so nervous) but everyone made me feel very at ease and well taken care of, considering I had a horrific experience with local anesthesia at a different dental practice just days prior to my removal at Union City Oral Surgery. I was in and out within 1.5-2 hours and couldn’t have asked for a better experience. I’d definitely recommend this place and go back if I ever needed more dental work.

My experience with this practice has been overwhelmingly positive. Dr. K has been extremely accommodating and reassuring. I had all of my wisdom teeth removed, another molar removed (due to a nasty cavity) and a bone graft. I struggle with GAD and have a pretty strong fear of dental work. I also just have a very VERY hard time trusting doctors in any case, but the staff here has made me feel very comfortable voicing my concerns and have consistently gone out of their way to make me feel safe. I can’t say enough about how understanding, professional and kind Dr. K has been to me during this time. I highly recommend this practice.

I honestly was planning to give 3 stars. Not because of the service I got while in the physical office, but because of the phone call I had with the after hours lady on 3/5/24 around 5:30 maybe 6:00pm. I called them after hours because we were waiting for the pain medication and antibiotics but the pharmacy said they didn't get it. That's fine because miscommunication happens, that's nobody's fault. However, I called the line and it directed me to the after hours line because again the clinic was closed. I'm in the car, can barely move my jaw to talk from the gauze and discomfort, with the person who picked me up. We tell them hey we're trying to get the medication but we're having a hard time they said they don't have it. The after hours lady goes "did you give the phone number of the pharmacy to the front desk"? I can barely muster " No, they didn't ask for that, at the front desk when they asked about my pharmacy- I named "CVS" and specified the street address because there's two in my town ". She hastily rebuttals in a~ frankly~ non-hospitable tone " Well why wouldn't you give them the phone number?" Needless to say, I was taken aback and again my mouth was out of commission, I could barely speak with the gauze, just uncomfortable feeling pain, my whole jaw area swollen. Not only did I get an attitude, I got no resolve. I had to search up the cvs and give her the phone number now, and address again, she took it. Didn't say okay I'll reach out or you can go at x time or give me any type of communication. She said okay, and that was it. Call ended. I went home with NO pain medication, NO antibiotics, NO explanation after 4 wisdom teeth got extracted. It was terrible.The reason I gave the full 5 back was because once I woke up today and just before i was going to write the review, “Liz” called me with a follow up today asking how I was doing. I told her how I never got any medication and explained to her what happened. I can tell she herself was taken aback with the service I got. She clarified all my questions, re-educated me on post op care, rectified the pharmacy mix up, told me to call if I have trouble getting it again today, and said she’ll talk to the manager about that lady. I’m thankful she fixed it and honestly her energy matched the energy of the other kind people in the office when I went yesterday in union city. I know there’s two locations, I'm speculating that the lady might be hired at the Elizabeth location? Or who knows, it could have been one of the people from there who had a different attitude since their boss wasn't around, i don't know, I'd be surprised if it was though because I was treated well in the office.Unfortunately that situation overshadowed all the good experiences I had in the office but I'm sure they’ll rectify it and you won’t have that experience if for some reason you have to call after hours. Therefore, I still recommend the physical office. Scheduling the appointment was easy, they got me the same day and were able to remove what was causing me soooo much pain. I wish I got more names but EVERYONE was kind, helpful, and patient. The lady who handles the financial/insurance was SO patient. I was really concerned about the copay. I was trying to go against the recommended route for my teeth because I was trying to keep some of my money for future bills. She was really trying to work with me and find resolve. The other lady who was in the room also helped the original lady further explain the cost breakdown. I was able to get the procedure in a way that’s best for my teeth and wallet. Shame I didn't ask their names. But thank you :)

I just had two wisdom teeth and another tooth removed this week and the surgery went very smoothly and took less than 10 minutes. The doctor was very nice and friendly -I forget his name but I don’t recognize him on the website. The assistants were also helpful. I’d recommend this office as I’ve been to two other oral surgeons but he was the best!

Dr. Hillel Kaye and his remarkable staff provided an outstanding experience during my visit today. Facing the extraction of two molars with failed root canals from two different Hoboken offices, Dr. Kaye's clear explanation of the process immediately eased my nerves. His sweet and professional demeanor, combined with the expertise of his staff, made the entire procedure surprisingly comfortable. I appreciate the excellent care I received and highly recommend Dr. Hillel Kaye for anyone seeking an oral surgeon who excels in both skill and compassion.

I feel very satisfied with all the staff at this center. Yesterday I had 3 wisdom teeth removed, with complete sedation I did not see or feel anything during the surgery. My fear was feeling pain after the process, I haven't felt any pain. I am very happy with my experience, I recommend you 100%, thank you very much Dr. Kaye and his entire work team.

I would never recommend anyone to this place..those incompetent people had my 18 yr old granddaughter come to the office to let her know they cannot do the procedure, due to her insurance coverage,,and that she needed to have over 2000 dollars to have it done ..the information should have been given to her before we traveled in bad weather to the office