Gentle Touch Smiles for Kids

Even since the pandemic changed the entire world around us, Gentle Touch Smiles still provides that same amazing service for children. The free arcade/ waiting room is 5 Star!This dental practice is one for the books!

My daughter had an appointment this morning and was accompanied by my wife. The staff(tall bald guy) was extremely rude and unprofessional. My wife is recovering from a traumatic brain injury, has sensitivity to light, and oftentimes need to wear sunglasses. The staff told her in a nasty tone, "Why would you have glasses on, theres no sun in here". From beginning to end, the appointment was a disaster. The service today was horrible and my child will not be returning. Hopefully, this place do some sort of training on professionalism and quality customer service.

Rating: 0 StarsMy experience at this place was extremely disappointing. I had an appointment scheduled, arrived 9 minutes late within the 10-minute grace period, yet the staff refused to accommodate my son. Their nonchalant attitude and lack of managerial assistance were frustrating. The staff claimed they had no access to corporate contacts.